Privacy Policy

At BusinessKit ("we", "us", or "our"), we respect your privacy and are dedicated to safeguarding your personal information. This Privacy Policy details our practices for collecting, using, securing, and processing data across https://businesskit.io.

1. Information We Collect

1.1 User Provided Data

• Account Details: Name, email address, password, phone number, and business details.
• Billing Data: Legal business entity, GST/Tax identification numbers, billing address, and transaction records.
• Workspace Content: Products, invoices, customer records, and media created inside your workspace.

1.2 Payment Processing via PayU

Financial payment information (Credit/Debit Cards, UPI IDs, Net Banking details) is processed directly by our PCI-DSS compliant payment partner, PayU Payments Private Limited ("PayU"). We do not store complete card numbers or CVV codes on our servers.

2. How We Use Information

We process personal information to:

• Provide and operate the BusinessKit SaaS platform and tools.
• Process payments, issue tax invoices, and verify transactions.
• Authenticate user logins and maintain enterprise-grade security.
• Provide technical customer support and operational notices.
• Fulfill statutory legal, tax, and regulatory compliance obligations.

3. Data Security & Encryption

We implement comprehensive technical and organizational safeguards including TLS 1.3 encryption in transit, AES-256 database encryption at rest, strict role-based access control, and automated daily backups.

4. Grievance Officer & Contact

In accordance with the Information Technology Act 2000 and Digital Personal Data Protection laws, our Grievance Officer details are:

5. Account & Data Deletion

Users of the BusinessKit AI mobile application, desktop software, and web platform may request complete deletion of their account and all associated personal and business data at any time.

5.1 Steps to Request Account Deletion

You can delete your account using either of the following methods:

• In-App Self-Service Deletion: In the BusinessKit AI application, navigate to Settings → Account / Profile and select Delete Account (or Delete Profile). Confirm the prompt to immediately terminate your session and begin account deletion.
• Online / Email Request: Send an email to privacy@businesskit.io (or support@businesskit.io) with the subject line "Delete My Account" from the email address registered with your BusinessKit AI account. Our support team will process and confirm your deletion within 48 to 72 hours.

5.2 Types of Data Deleted

Upon account deletion, the following data is permanently erased from active systems:

• Account profile information (name, email address, user ID, business organization profile).
• Authentication session tokens, credentials, and WorkOS AuthKit identifiers.
• Central database records linking your user account to workspace profiles.
• Local encrypted database tokens, device session caches, and configuration settings.

5.3 Data Retention & Statutory Exceptions

Where required by applicable taxation, corporate accounting, or statutory legal compliance (e.g., historical GST/sales tax invoices, payment processor transaction records, or anti-fraud requirements), transaction records will be retained strictly for the statutory retention period (typically 5 to 7 years) and kept in encrypted storage before being permanently destroyed.