Cancellation & Refund Policy
Last Updated: November 4, 2026
14-Day Money-Back Guarantee: We offer a 100% full refund within 14 calendar days of your initial subscription purchase. If you are not satisfied with BusinessKit for any reason, simply let us know and we will issue a full refund.
1. Subscription Cancellation
You can cancel your subscription at any time with no lock-in contract or cancellation fees:
- Self-Service: In your Dashboard > Settings > Billing, click "Cancel Subscription".
- Email Request: Email us at support@businesskit.io and our billing team will process the cancellation for you.
- Post-Cancellation Access: You retain full access to all paid features until the end of your prepaid billing period.
2. Refund Process & Timelines
Verification
Our team approves eligible refunds within 1–2 business days.
Bank Settlement
Refund reflects in your account via PayU within 5–7 business days.
3. Refund Settlement via PayU
Approved refunds are credited directly back to the original payment source (Credit/Debit Card, UPI, Net Banking, or Wallet) through PayU. Depending on your bank's processing cycles, funds typically reflect in your account within 5 to 7 business days.
4. Billing & Inquiries Contact
For any questions or support with invoices and refunds, contact our billing desk:
- Operating Entity: BusinessKit
- Refunds Email: refunds@businesskit.io
- Customer Support: support@businesskit.io
- Operating Hours: Monday to Friday: 9:00 AM – 6:00 PM